Ark Hardwood Flooring comes in both engineered and solid hardwood flooring and comes standard in a 25 year residential and a 5 year commercial unless otherwise stated. If a Exotic hardwood is what you are searching for then Ark has Exotic floors such as; Mahogany, Brazilian Cherry, and Teak. The Elegant hardwood flooring is an Exotic line that is beautiful and comes in Solid or Engineered, narrow and wide. The European Artistry is a stunning beautiful wide board with a 3mm wear layer. The Artistic Engineered Distressed comes wide and wider in birch and Hickory. The Artistic Solid Collection comes in three oak colors in a 4 3/4″ and a 5″. Why settle for anything else when you can have a Ark floor with a beautiful factory finish with a great warranty.        

   

   

       

 Congratulations on your new ARK Floors! Proper care and maintenance will help to make certain that
your floor is beautiful for years to come. Simply follow our maintenance steps and your hardwood
floor will provide you a lifetime of beauty and value.
ARK Floors recommends Bona® Swedish Formula Hardwood Floor Cleaner with their Microfiber mop
for our urethane-based products. This is the easiest and most effective way to clean your ARK
hardwood floor and can be found at stores like Target, Walmart, Lowes & Home Depot or visit
www.bonakemi.com.
Initial Care:
Following your flooring installation, clean with Bona® Swedish Formula Hardwood Floor Cleaner to
remove any dirt and debris. If the floor was glued down and there is excess adhesive, we
recommend that it be removed by your contractor with the appropriate adhesive remover for the
brand he used.
FOR THE FIRST THREE MONTHS: Most species will oxidize over time due to exposure to direct or ambient
sunlight. This means your flooring will achieve a deeper, richer patina based on the original color.
Because of this, ARK suggests that you do not put down area rugs until 3 months after installation so
that the wood has a chance to oxidize at the same level. Otherwise, you will have to move rugs (or
furniture that lays flat against the floor) every so often to even out the color.
We do, however, recommend that you keep ventilated floor mats at each entryway to collect
excessive moisture and dirt that could be tracked into your home. Ventilated mats should allow light
to reach the floor, however you should check under them periodically to be sure. Avoid using rubberbacked mats or rugs, as they can damage your floors.
ROUTINE CARE AND MAINTENANCE
Vacuum, dry mop or sweep your floor at least once a week, or more if needed. Don’t let sand, dirt or
grit build up, as they can act like sandpaper and dull your floor’s finish. The best method of removing
dirt and grit is vacuuming with a soft brush attachment on your vacuum. The vacuum head must be
brush or felt, and a wand attachment is preferable. Do not use vacuums with hard heads. A Bona
MicroPlus mop with terry cloth cover is also highly recommended, as these mops are designed to
eliminate finer particles of grit and dirt.
Spills
Spills and tracked-in dirt should be wiped up immediately. When a spill occurs, soak up the liquid right
away, mist the area with Bona® Formula® Hardwood Floor Cleaner and wipe with your Bona
MicroPlus mop, MicroPlus Floor Cloth or soft clean cloth.
Spots Caused by Food, Water, Pets, Crayon, Lipstick and Rubber Heal Marks
For superficial spot cleaning, apply Bona® Formula Hardwood Floor Cleaner onto Bona MicroPlus
mop, MicroPlus Floor Cloth or soft clean cloth and rub onto the spot.
Chewing Gum, Candle Wax
1. Place an ice filled bag on top of the effected area (make sure no ice or water touches the
wood)
2. Wait until the deposit becomes brittle and remove.
ARK Floors’ Care and Maintenance
3. After deposit has been removed, clean entire area with Bona® F    

   

   

       

Cleaning
Vacuum – Vacuum, dry mop or sweep to remove any loose dirt or grit. The best method of removing
dirt and grit is vacuuming with a soft brush attachment on your vacuum. If using the Bona MicroPlus
mop to dry mop, remove any loose dirt or grit after dry-mopping by rinsing with water and wringing
out the mop pad prior to cleaning floor with Bona® Formula Hardwood Floor Cleaner.
Spray – Lightly mist a 4′ x 6′ area of your floor or directly mist the cleaning pad with Bona ® Formula
Hardwood Floor Cleaner.
Clean – Using a slightly dampened, well wrung-out Bona MicroPlus cleaning pad, thoroughly clean
the floor surface using your Bona MicroPlus mop. Finish one area before moving on to the next and
repeat the process. When your mop pad becomes soiled, rinse with water, thoroughly wring out the
pad. When the mop pad becomes excessively soiled, launder and replace with another clean mop
pad. Continued use of excessively soiled pads may cause streaking.
GENERAL RECOMMENDATIONS
• Never apply wax treatments to ARK Floors.
• Area rugs should be used in front of kitchen sinks, at all high-traffic and though fare areas. Rugs
made of a breathable material are recommended to prevent moisture entrapment. (Note
that exotic hardwood will darken over the first few months so we recommend moving area
rugs frequently so they will be exposed to light until the color is even).
• Water can permanently damage the floor, never clean or wet mop with water.
• Never use any of the following products (or products similar in nature) on your floor: abrasive
cleaning soaps, mineral spirits, acrylic finishes, ammonia-based cleaners, bleach, detergents,
oil soap, polishes, wax-based products, or acidic materials such as vinegar. Many of these
products can damage your floors finish or prevent the use of recommended maintenance
materials.
• Trim animal nails to minimize floor scratches and gouges.
• Be careful not to damage your floor with sharp objects protruding from the sole such as gravel,
rocks and nails.
• Dents can happen, even with the hardest species. Don’t walk on your hardwood floors in high
heels, spike- or stiletto-heeled shoes and keep heels in good repair. Unless already preinstalled, apply protective pads or caps such as Bona® FloorGards™ on the “feet” of furniture
legs to minimize the possibility of denting and scratching or other damage to the floor when
furniture is moved . Do not slide or roll heavy objects or furniture directly upon the floor. When
moving furniture or appliances, lay a solid protective covering on your floor and gently “walk”
the item across it. Carpet or cardboard is not adequate to prevent surface compression
scratches.
• Maintain a consistent humidity level between heating seasons in all living areas. Excessive
swings in humidity levels will cause hardwood floors to swell, shrink, cup, crack and show
excessive gaps between boards. The use of humidifier and/or dehumidifier systems is
recommended where inconsistent humidity levels occur.
• Protect your floor from direct sunlight. Use curtains, shutters, and UV resistant film on large glass
doors and windows.
• Don’t use wax, oil soap or other household cleaners on polyurethane finished wood floors.
They can dull the floor finish and make refinishing difficult.
• Individual planks, strips or parquets that are heavily gouged or damaged can be replaced.
RECOATING
If your floor is showing excessive wear beyond normal cleaning you may want to consider screening
and recoating. Because every situation is different, ARK strongly recommends using a professional
flooring contractor with knowledge of your flooring type and the ability to determine the level of
wear your floor in particular has.
Should recoating be recommended, the first step would be to abrade the existing finish with a buffer.
This would be followed by applying a finish coat. NOTE: For wirebrush and other distressed or scraped
floors the appropriate buffering/abrading equipment designed for that floor’s texture must be used
to maintain finish integrity.
If you care for your floor properly, you can recoat and delay the need for a complete resand and
refinish, which will save you a significant amount of time and money. You can learn more and find
recoating products at most home hardware suppliers or visit www.bonakemi.com. If you have
questions, it’s recommended that you ask a flooring professional before recoating.
REFINISHING
Sanding the existing finish off to bare wood and leveling the floor is an option when the finish is worn
or damaged beyond what recoating can repair. Refinishing your floors properly will restore the
natural beauty of your floor to a new appearance and condition. With refinishing, the finish is sanded
off completely to bare wood and several coats of new finish are applied. ARK Floors recommends
hiring an experienced professional with knowledge of your flooring type when having any work done
on your hardwood floor. As with recoating, for wirebrush and other distressed or scraped floors the
appropriate equipment designed for that floor’s texture must be used to maintain finish integrity.
NOTE: Sanding and refinishing should only be done one time to engineered flooring. Solid flooring
can be sanded and refinished several times.